Application Support Services
Why AlphaPrimeTech for Application Production Support?
We are not a traditional customer support company. AlphaPrimeTech is a software development firm, so our engineers have deeper technical depth than our competitors. This means we can solve problems quicker and even provide recommendations on more permanent solutions for potential problems.
We have teams on site in the U.S. and offshore in India. The 12-hour time difference allows you to offer 24/7 coverage without relying on night shifts or impacting employee satisfaction. Your team provides support during the day, Alpha provides support at night.
Benefits Alpha brings to you and your customers: